After 10 weeks of failed customer service from Samsung my only recourse is to go public on as many sites as possible to discourage anyone buying Samsung products.
After 10 weeks of failed customer service from Samsung my only recourse is to go public on as many sites as possible to discourage anyone buying Samsung products.
I agree with poster. I have been calling Samsung since July 6 at least twice every week - tech support and customer service reps have no clue what's going on - they pass on to case management ...
Samsung POOR Customer Service! THE WORST! EVER! ... Direct Customer Service, Samsung Management and the President of Samsung Office to contact me to "change my billing address" and untag my ...
Customer Service, how Samsung could improve by ... Just a first name and number would be fine. But some way of referring back to the person would make customers feel a lot more secure in their ...
Bad Samsung Customer Service and E-Commerce platform by itry3d Oct 13, 2017 4:16PM PDT I have had a very long, bad and painful experience with your post sales process.
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The control panel for my Samsung stove caught fire. I called Samsung and after being told they would "escalate" my issue to Executive Relations I explicitly asked what is the best possible outcome ...
Pathetic Customer Service Experience-SAMSUNG WASHING MACHINE ... I had bought IFB Microwave oven and on one call they sent engineer to fix machine. ... Pathetic Customer Service Experience-SAMSUNG ...
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I found many cases on internet where people have been cheated by Samsung India and elsewhere in the world by them. ... RS21HSTPN1 in Nov 2015 from Reliance Digital Store and was happy with it ...
The possibility that so many people are being cheated by false water damage claims makes me feel sick to my stomach. 0 Reply ... while waiting for phone I call to check the status.
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You can now pay someone to call customer service for you. A startup called GetHuman offers to handle your most-dreaded customer service calls for $5 to $25 a pop.
I need a copy of a statement, how can I get that online? ... I see an unfamiliar charge on my statement, how can I get more information?
The same can be said for customer service -- the delivery often determines the reaction. I've written quite a bit in the past about what not to do when speaking to customers.
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