5 Simple Things to Say to Win Over a Customer - CBS News

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5 Simple Things to Say to Win Over a Customer - CBS News

"I'm thinking I'm going to lead off my customer service request calls by saying, 'We are also recording this phone call for our training and quality assurance purposes,'" reader Kevin Spalding ...

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Here are a few simple things I'd like changed from last ...

For WWE 2K15 on the PlayStation 4, a GameFAQs message board topic titled "Here are a few simple things I'd like changed from last year that I haven't seen".

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10 things you should know about customer relationship ...

10 things you should know about customer relationship management (CRM) by Tom Mochal in Enterprise Software on September 26, 2006, 12:00 AM PST

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A Simple Way to Beat the Market - CBS News

A Simple Way to Beat the Market. ... (as represented by the Fama/French US Large Value Research Index) returned 11.8 percent per year. ... we'll learn about another simple way to beat the market.

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Hate UTI's? This simple step could cut the risk - CBS News

Hate UTI's? This simple step could cut the risk. ... the amount of time that passed before a woman's next UTI and between recurrent infections was longer in the water group than in the control group.

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Corporate Strategy Made Simple - CBS News

I'm generally not crazy about academics and MBA programs, but in this short video clip, Professor Richard Rumelt of the UCLA Anderson School of Management makes many of the points that I made in ...

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One simple solution to skyrocketing medical costs - CBS News

One simple solution to skyrocketing medical costs. By Ed Leefeldt ... her health insurance company sent the “explanation of benefits” for each X-ray. ... including Medicare and Medicaid ...

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5 Things to Buy at CVS - CBS News

This article is part of a package on shopping at CVS. Read the other article, on 5 things not to buy at CVS.. With 7,100 locations in 45 states, chances are there's a CVS right around the corner ...

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4 Things Never to Share with HR - CBS News

Here are 4 things that experts say HR should never be privy to: Next: Secrets from your manager 1. Things You Wouldn't Share with Your Direct Manager HR is there to help you deal with your manager ...

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7 things you must know about the FAFSA - CBS News

File early for some federal aid. While filing early is not required to qualify for the federal Pell Grant, the biggest college grant program, it is highly recommended that families file the FAFSA ...

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4 Things Not to Buy at Trader Joe's - CBS News

In addition to cheap prices and friendly staff, one of the strengths of Trader Joe’s is its carefully curated shelves. No, it doesn’t have nearly the selection of a supermarket, but the items ...

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5 Things You Should Buy at Costco - CBS News

Costco inspires devotion (and sometimes over-buying) with its great deals on bulk items. But with these products, you don't need to buy 20 pounds worth to get a great deal.

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4 things never to buy at Costco - CBS News

(Credit: Flickr photo / greenwenvy08) You head to Costco to stock up on staples -- say, paper towels and cleaning supplies -- but you walk out with three salmon filets, a tub of cream puffs, and a ...

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9 things to consider before becoming a landlord - CBS News

Many free resources online offer rental agreement templates, but if you don't use one that follows your state's guidelines, it could be invalid and lead to problems if you ever have to take a ...

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8 Things You Should Never Say to Customers - CBS News

Great customer relationships: Hard to establish, easy to ruin -- especially when you say the wrong things. Here are eight things you should never say to customers (even if you would secretly love to):

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6 things to know about Comcast's bid for Sky - CBS News

Comcast on Tuesday threw a big wrench into 21st Century Fox's long-running -- and so far frustrated -- plans to take full ownership of U.K. pay-TV and content provider Sky.Comcast made its own ...

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5 Things You Should Never Say on the Phone - CBS News

5 Things You Should Never Say on the Phone. ... there are also things you should never ever say on the phone. For example: ... The last time I called my bank, it asked me to verify my identity ...

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9 Things Brokers Won't Tell You - CBS News

9 Things Brokers Won't Tell You. ... I’m unlikely to tell you all the fees you’ll pay. Your broker might put you into a wrap account — one that can own a variety of mutual funds and other ...

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25 things you still don't know about Barack Obama - CBS News

25 things you still don't know about Barack Obama. 1 / 27. ... AP. He's got more Grammys than Tupac, Biggie and The Who combined. ... According to their 2015 tax returns, ...

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5 things never to put on a credit card - CBS News

5 things never to put on a credit card iStockphoto A medical bill. Treatment costs for the uninsured can be staggering, but that is no reason to turn to credit cards as a means of finance.

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